Privacy Policy
This Privacy Policy applies to your access and use of the Waterworks Mechanical website, located at https://www.waterworksmechanicalinc.com (the “Site”), and is incorporated into and subject to the Waterworks Mechanical Terms of Use (the “Terms”). Capitalized terms not defined here have the meanings given to them in the Terms.
This Privacy Policy explains what information we collect, how we use and share it, and the steps we take to protect it. By using our Site, you agree to the practices described in this Policy.
The Site is hosted in the United States and is intended for users located within the U.S. If you access the Site from outside the U.S., you consent to the transfer and processing of your information in the United States.
Information We Collect
Personal Information
You can visit our Site without submitting any personal details. However, to request a quote or contact us, we may ask for information such as your name, email address, phone number, and service location.
Cookies
We may use cookies (small text files stored on your device) to enhance your browsing experience, analyze traffic, and improve our website performance. You can disable cookies through your browser settings, though some features of the Site may not function properly without them. We may also use tools such as Google Analytics to understand how visitors use our Site.
Automatically Collected Information
When you visit our Site, certain information may be collected automatically, such as your IP address, browser type, device information, pages visited, and timestamps. This helps us understand how users interact with our website and improve our services.
How We Use the Information
Service Requests: To respond to inquiries, provide quotes, and deliver plumbing services.
Customer Communication: To contact you regarding your service request, appointments, or updates.
Website Improvement: To analyze usage patterns, troubleshoot issues, and enhance performance.
Marketing (Optional): To send promotional emails or offers related to our services (you can opt out at any time).
Information Sharing and Disclosure
Service Providers: We may share information with third-party vendors who assist in website hosting, analytics, and communication. These providers are only authorized to use your information as necessary to perform their services.
Legal Compliance: We may disclose information if required by law or to protect the rights, property, or safety of Waterworks Mechanical, our users, or others.
Business Transfers: In the event of a merger or acquisition, your information may be transferred as part of the business assets.
Data Security
We implement reasonable physical, technical, and administrative measures to protect your information. However, no system can guarantee absolute security. By using our Site, you acknowledge and accept the risks associated with online data transmission.
Limitation of Liability
By accessing our Site and submitting your information, you agree that Waterworks Mechanical is not liable for any unauthorized access, data loss, or damages arising from the use or misuse of your information by third parties.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Significant changes will be posted on this page with an updated effective date. Continued use of the Site after such updates constitutes your acceptance of the revised policy.
Do Not Track Notice
Our Site does not currently respond to “Do Not Track” browser settings. However, you may disable certain tracking technologies through your browser settings.
Contact Us
If you have any questions about this Privacy Policy or how your information is used, please contact us:
Waterworks Mechanical
📞 Phone: 617-404-2478
📧 Email: waterworksmechanicalinc@gmail.com
📍 Service Area: Winchester, MA